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  • Heavy gauge galvanized steel cabinets – G90U corrosion rating
  • Quiet, low speed evaporator (indoor) blowers; two speed on most models
  • All heat exchanger coils (condenser and evaporator) have high efficiency rifled-tubes
  • Hot gas bypass valve for low ambient protection on all models
  • Dual condensate drain lines on most models protect wall sleeves, carpets and walls
View PTAC Overview

  • Low voltage connection
  • All 208/230 models supplied with a line cord with proper plug to match outlet servicing the unit (265 V are hard wired)
  • Fresh air manual damper
  • Slinger Ring For Positive Condensate Re-evaporation
  • Wall Sleeve and anodized aluminum Condenser Louver
  • Each VPAC is equipped for a 24V wall thermostat connection. A plug connection is located at the control box location (right, left or front mount).
View VPAC/VPHP Overview

  • High Effeciency Rotary Compressor with a 5 year warranty
  • Condenser coil is copper inner tube with steel outer tube design. Refrigerant flow is through the copper inner tube and heat is exchanged with a counter flow of water through the outer shell.
CMH Series, CWC/CWH Series, and WMH Series
View Water Source Products Overview



Your Assurance Of Quality

RetroAire products are designed, tested, and assembled to ensure that you get the very best in home heating and cooling comfort, and value. Each one meets or exceeds all recognized safety, performance efficiency standards.

Warranties

RetroAire warranties are among the strongest in the industry. Our products are serviced and supported by a large network of independent heating contractors.

Return Material

In the event that you have goods to be returned, ECR will require ALL return items to have a Return Material Authorization Number (RMA) assigned to them BEFORE we can receive them. All items are to be returned freight prepaid.

Please call our Customer Service Department for preauthorization of your return, providing them with as much of the necessary information possible to ensure proper handling and credit of your return, and obtain an RMA number for your return. (This number is to authorize the return of the part only. The determination of a warranty credit/replacement is made upon completion of the Quality Control inspection).

In order to service you better ECR requires that the serial number of the unit be provided for all returns. This enables us to give you accurate information about the unit or its replacement part(s), and maintain a historical record of each unit.

If you have any questions regarding ECR International Return Material Authorization Policy, please call or fax our Customer Service Department.


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